Data privacy

Our privacy policy in accordance with Portuguese requirements.


About us

Reguengo is the organization responsible for the processing of your personal data collected through this website or directly from our customers in contact with booking and filling out contact forms or proposals. The responsible organization can be contacted via the following email address: reguengoreguengocom


What personal data is collected and why?

According to the General Data Protection Regulation (GDPR), personal data is defined as any information relating to an identified or identifiable natural person, being an identifiable natural person who can be identified, directly or indirectly, by reference to one or more numbers or more specific elements of his physical, physiological, mental, economic, cultural or social identity.

Personal data is collected and processed by Reguengo only when we are contacted directly by our customers, either by filling out the contact form or suggestions on this website or in the store, or by phone or email for booking inquiries, or other contact through customer initiative.

What is the purpose of the data collected and how can it be used?

The data collected will be used in the preparation and execution of service contracts between Reguengo and its customers and processed in accordance with contractual obligations and in accordance with the law.

If you are asked for consent and consent is granted, this data will be stored and processed to the extent described in the respective statement of use. For example, consent to use for promotional purposes (invitations to events, promotions, marketing).

The personal data we collect is processed by computer and stored in databases in strict compliance with applicable data protection and information security regulations.

We create backup copies at server level, encrypted and within the parameters that allow recovery due to computer attacks, programming errors, misuse of technological means or accidental deletion.

The personal data you have provided to us will be stored in the European Union and may be transferred outside the European Union only to countries where the same level of protection is required as in the applicable regulations.

With whom is your data shared and from which third parties do we receive data?

We do not share your information with third parties to disclose your personal information such as e-mail, name, etc.. However, you can visit and browse our websites and offers and not enter any personal data.


Storage time of personal data

The period for which data is stored and retained depends on the purpose for which the information is processed. There are legal requirements that oblige us to retain data for a minimum period.

If there is no legal retention period, the data will be stored and retained only for the minimum period necessary for the purposes that motivated the collection and subsequent treatment. After that, they will be removed from our database.

The personal data provided to us with your consent for advertising and marketing purposes will be kept until the owner requests the elimination of such data or when it no longer serves the purposes for which it was provided.

Your rights to your personal data

Your rights to your personal data

Access – You have the right to request, among other things, confirmation that your personal data is or is not being processed and to access your data in accordance with Article 15 of the GDPR.

Correction – You have the right to have inaccurate personal data concerning you corrected and incomplete data completed without undue delay.

Right of Withdrawal – You may, under certain circumstances, request that your personal information be deleted from our records immediately.

Object – You have the right to object to certain types of data processing, such as processing for direct marketing purposes.

Right to Transfer – You have the right to transfer your personal information that we hold to other organizations or to receive it in a structured format that is commonly used and automatically read.

Right to restrict processing – for example, if you wish to challenge the accuracy of your personal data for a period of time that allows us to verify its accuracy.

To exercise these rights, please send an email to reguengoreguengocom. You will receive a form so that you can exercise your rights as a data subject. Please fill in all the fields and send it to the indicated e-mail. Upon successful receipt of the form, undertakes to ensure the exercise of the right within the period established by law.


We use the fe_typo_user cookie to check for SPAM access in forms.

Domain Name Expires on HttpOnly Secure SameSite fe_typo_user session Yes Yes Yes


HttpOnly cookies can only be read by the server and not by JavaScript in the browser. This prevents XSS attacks. 
Secure means that a cookie is only sent over a secure connection. MITM (man-in-the-middle) attacks are thus prevented.
Cookies with the SameSite attribute are read if they originate from the same site. This prevents CSRF (Cross-Site Request Forgery) attacks.

Information and notices are sent free of charge.

Note, however, that in accordance with the provisions of the General Data Protection Regulation, if the requests submitted by the data subject are manifestly unfounded or excessive, we may do the following based on their repetition:

  1. Require the payment of a reasonable fee, taking into account the administrative costs of providing the information or communication or taking the requested action; 
  2. Refuse to proceed with the request. In this case, we will demonstrate the unfounded or excessive nature of the request.

Who can I contact in case of doubt?

If you have any questions or concerns about how we collect and handle your personal information, you can contact us at reguengoreguengocom.


Review of the guidelines

We reserve the right to change the content of this Privacy Policy without prior notice, without prejudice to the information on our platform when this happens.